Privacy Policy

Privacy Statement
Last Updated:
At Abhilekha Inc., we pride ourselves on our commitment to protecting your privacy. This Privacy Statement describes in greater detail the privacy practices of Abhilekha Inc. Limited ("us", "we" ,"our") responsible for collecting and maintaining certain information collected about you.
If you have questions or complaints regarding our Privacy Statement or practices, please contact us as detailed under the How to Contact Us heading below.

1 WHEN THIS PRIVACY STATEMENT APPLIES.

If a Service you’re using links to this Privacy Statement, this Statement applies to you.This Privacy Statement (“Statement”) applies to our sites, products,
and services (collectively, "Services") that link to this Statement. Abhilekha Inc. Ltd. is the controller of all Personal Information subject to this Statement for our Services available to customers.

2 WHAT WE DO WITH YOUR INFORMATION.

We want to be clear about what information we collect and how we use it to deliver our Services to you, improve your financial life, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third parties for their commercial uses without your consent.

1. Types of Information We Collect

   In connection with accessing our Services, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, shipping/billing address, email address, phone, username, and password.

   We collect information when you register or open an account, sign in, pay a bill, purchase a Service, use a Service, call us for support, or give us feedback. We may also get information from other companies or third parties, such as when you sync a third-party account or service with your Abhilekha Inc. Service, or when we may use service providers to supplement the Personal Information you give us (e.g., validate your mailing address) to help us maintain the accuracy of your data and provide you with better service. Finally, we also collect content or other information that you may provide or create when you interact with our Services.

   We may also automatically collect certain usage information when you access our Services ("Usage Data"), such as Internet Protocol ("IP") addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Services, and other usage information collected from cookies and other tracking technologies. For example, we collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Services. We also collect IP addresses from users when they log into the Services as part of our log-in and security features. We may also, when you enable location-based Services, collect Global Positioning System (GPS) location data and/or motion data.

   Our Services may change over time, and we may introduce new features that may collect new or different types of information.

2. How We Use Your Information

   We may use your information, including your Personal Information, for the following purposes:

   1. Account Registration

      We may use your name, address, phone number, and email address to register your account for certain Services we provide and to communicate important information to you. We may obtain additional Personal Information about you, such as address change information, from commercially available sources to keep our records current. If you set up an administrator account that may be accessed by people other than you, please note that they may see and have the ability to change or delete your Personal Information.

   2. To Provide Our Services and Operate Our Business

      We may use your information to operate our business, including providing Services you requested, providing you with support related to our Services, and helping us protect our Services, including to combat fraud and protect your information.

   3. Customer Service and Technical Support

      We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience. We also offer various Internet chat services, for example, to speak with an Abhilekha Inc. support representative or tax advisor. Internet chat transmissions are encrypted, but you should not supply more Personal Information, including tax data, than is required to address your specific issue. A transcript of the session is retained to resolve questions or issues related to our Services.

   4. Communicate with You and Tell You About Other Services

      We may use your information to communicate with you about our Services and to give you offers for third-party products and services that we think may be of use to you.

3 WHAT YOU CAN DO TO MANAGE YOUR PRIVACY.

You can view and edit information that identifies you online through your Abhilekha Inc. Service. How you can access and control information that identifies you will depend on which Services you use. You have a choice about the use of information that identifies you, marketing communications you receive from us, and our use of cookies and other tracking technologies.

1. Updating Your Personal Information.

   In connection with your right to manage your Personal Information you provide to us, you may access, update, change, correct or request deletion of your information either through the Service or through our customer support. You can reach our customer support by using the contact information provided in the "How to Contact Us" section of this statement.

2. Managing Marketing Communications From Us.

   We will honor your choices when it comes to receiving marketing communications from us.

3. Cookies and Other Tracking Technologies.

   The following is a high level summary of our practices and your controls for cookies and other tracking technologies.
   In accordance with applicable law, Abhilekha Inc. and our service providers may use commonly-used tools to recognize your visit and track your interactions with our Services such as cookies, web beacons, pixels, local shared objects, and similar technologies (collectively, "Cookies"). Sometimes this tracking is necessary in order for us to provide you the Service you requested. Other times, we combine Usage Data collected from Cookies with that of other customers to improve your and other customer's experience. You have control over some of the Usage Data we collect from Cookies and how we use it. Information on changing your browser settings to opt out of Cookies can be found in your browser settings.

4. Do Not Track.

   Like most other companies, our Services are not currently configured to respond to browsers' "Do Not Track" signals because at this time no formal "Do Not Track" standard has been adopted.

5. Social Media Features

   Our Services may use social media features, such as Facebook sharing ("Social Media Features"). These features may collect your IP address and which page you are visiting within our Service, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy statement of the company providing the relevant Social Media Features.

4 DATA RETENTION AND YOUR ACCESS RIGHTS.

1. Data Retention.

   In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business. When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications. We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones. We will retain and use your information as required by applicable regulations and Abhilekha Inc.'s records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.

2. Your Access Rights.

   As required by applicable law, you may contact us to confirm whether we maintain, or process on behalf of a third party, any of your Personal Information and to review it in order to verify its accuracy and the lawfulness of our processing of such Personal Information. Where you have determined that the Personal Information we collected about you is inaccurate or processed in violation of applicable law, you may also request that your Personal Information be corrected, amended, or deleted. Requests for access to your Personal Information and to have it corrected, amended, or deleted should be sent to [email protected] or to the mailing address provided under "How to Contact Us."

5 SECURITY OF YOUR INFORMATION.

Keeping your Information safe is important to us. You can find out more about how Abhilekha Inc. protects your information by mailing us at to [email protected] or to the mailing address provided under "How to Contact Us."
We provide reasonable and appropriate security measures in connection with securing Personal Information we collect. For example, we:

• Constantly work to update our security practices to implement accepted best methods to protect your Personal Information, and review our security procedures carefully.
• Comply with applicable laws and security standards.
• Securely transmit your sensitive Personal Information.
• Train our staff and require them to safeguard your data.
• Transmit, store, protect, and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.

6 COUNTRY-SPECIFIC STATEMENTS.

We provide our Services in Nepal only. Our customers can find Privacy Statement and information about the Abhilekha Inc. entity responsible for their Personal Information by clicking the links below.
Nepal: abhilkekhainc.com.np

7 HOW TO CONTACT US.

If you have questions or comments about this Privacy Statement, please contact us. We want your feedback and comments.
Via Email. If you have questions or complaints regarding our Privacy Statement or practices, please contact us by email at [email protected]
Via Direct Mail.
Data Protection Administration,
Abhilekha Inc. Private Limited,
Kathmandu, Nepal

8 CHANGES TO OUR PRIVACY STATEMENTS.

From time to time we may change or update our Privacy Statements. We reserve the right to make changes or updates at any time. More information about how we will notify you is below. If we make material changes to the way we process your Personal Information, we will provide you notice via our Service or by other communication channels, such as by email or community post. Please review any changes carefully. If you object to any of the changes and no longer wish to use our Services, you may close your account(s). All changes are effective immediately upon posting and your use of our Service after a notice of material change or posting of an updated Privacy Statement shall constitute your consent to all changes.

9 COLLECTION AND USE OF CHILDREN’S PERSONAL INFORMATION.

We do not knowingly collect information from minors.
Abhilekha Inc. Services are intended for and directed to adults. Our Services are not directed to minors and we do not knowingly collect Personal Information from minors.

10 ADDITIONAL Abhilekha INC. SERVICE SPECIFIC INFORMATION

To learn more about how our Services use your information, please contact us.